JOB TITLE: Transfer Admissions Coach
DEPARTMENT: Office of Admissions
REPORTS TO: Director of Admissions and Recruitment
SUMMARY:
Under the supervision of the Director of Admissions and Recruitment, the Transfer Admissions Coach is responsible for recruiting and assisting prospective undergraduate transfer students through the admission process.
ESSENTIAL FUNCTIONS/RESPONSIBILITIES:
• Maintains up-to-date knowledge of the university's academic offerings, activities, scholarships, financial aid, athletics, housing, transfer services, student support services, and campus life.
• Coordinates on-site visits for transfer fairs and events for prospective students requiring assistance. Ensures all scheduled appointments are recorded on the master calendar maintained by the Administrative Assistant for the Office of Admissions & Recruitment.
• Works closely with the Office of Admission & Recruitment's Administrative Assistant to assure successful LEAD entry upon returning from recruitment events and visits.
• Assists in refining initiatives to keep transfer recruiting programs viable and enhance the quality of the student body by establishing relationships with two-year colleges and other relevant constituencies.
• Admit all prospective transfer undergraduate applicants to the University per the admission criteria defined by East Central University and Oklahoma State Regents for Higher Education.
Includes:
• Assisting students with completion of application related forms,
• Performing data entry,
• Monitoring any special admission conditions,
• Identifying academic deficiencies and related processes,
• Notifying students of their admission status,
• Reviewing and processing admissions documents, and
• Overseeing the scanning of admission documents.
• Maintain current information on admission guidelines and regulations, University procedures and policies, as well as current trends and issues within the profession.
• Implement a comprehensive, targeted communication plan (including mail, e-mail, phone calls, and other potential methods) to applicants informing them of missing documents and next steps in the admissions process.
• Use reporting tools to identify students with whom to communicate and to audit data.
• Assist with processing applications for Study Abroad or National Student Exchange programs.
• Maintain a working knowledge of computer systems and programs used by the office.
• Serves as a public representative of the university therefore must be comfortable giving university informational sessions and facilitating transfer event exhibits.
• Assist with daily office operations including answering phones, responding to emails, greeting and providing counsel to prospective students and guests to meet customer service goals.
• Attend the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the workplace.
• Other duties as assigned.
MINIMUM QUALIFICATIONS/SKILLS:
To perform this job successfully, an individual must be able to perform each essential task satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:
• Advanced office skills; exceptional organizational skills; basic knowledge of office functions and office machines; ability to adapt to change and be flexible; maintain confidentiality; must be detail oriented; and perform clerical and administrative tasks quickly and accurately.
• Track record for meeting deadlines and the ability to prioritize and complete tasks.
• Excellent customer service, verbal, and written communication skills, with the ability to present information clearly, concisely, and accurately.
• Ability to work both independently and in a team environment.
• Strong interpersonal skills to be able to work effectively with a diverse community.
• Computer literate and proficient with MS applications, particularly Word, Excel, and Outlook. Will need to be able to quickly learn and utilize multiple software applications with proficiency.
• Ability to convey enthusiasm, energy, and poise in an ever-changing environment.
• Knowledge of business English, file management, and proper e-mail and telephone etiquette.
• Any combination of four-plus years of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.
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PREFERRED QUALIFICATIONS/SKILLS:
• Bachelor's degree conferred prior to start date.
• Experience working in higher education, in admissions, scholarships, financial aid, or a related department.
• Customer service and office management experience.
PHYSICAL DEMANDS/ ACTIVITIES:
The physical demands and/or activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the tasks of this job, the employee is regularly required to, sit, stand; walk, stoop, kneel, or crouch; talk, hear; reach with hands and arms; and use hands and fingers to operate a computer and telephone keyboard.
• Repeating motions that may include the wrists, hands, and/or fingers.
• Communicating with others to exchange information.
• Assessing the accuracy, neatness, and thoroughness of the work assigned.
• Specific vision abilities include close vision requirements due to computer work.
WORK ENVIRONMENT:
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Moderate noise (i.e. business office with computers, phones, printers, and moderate traffic).
• Ability to sit/stand at a computer terminal for an extended period of time.
SALARY: $32,500 - $36,500
TO APPLY: Applications should consist of (1) a letter of interest; (2) a current resume; (3) a list of three professional references with complete contact information and a notation describing the work relationship with each; (4) unofficial transcripts from all degrees; and, (5) a completed *Disclosure Statement.
Applications should be sent electronically to Employment Services at es@ecok.edu. Application review will begin immediately and continue until the position is filled. For more information about ECU, visit our website at http://www.ecok.edu.
East Central University, in compliance with all applicable Federal and State laws and regulations, does not discriminate on the basis of race, color, national origin, sex, age, religion, disability, sexual orientation, genetic information, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admission, employment, financial aid, and educational services. The following person has been designated to handle inquiries regarding the non-discrimination policies: Employment Services Director, 1100 E. 14th St., Admin. 160, Ada, OK 74820, (580) 559-5260.